Add a location for the store or work or the airport and everyone you’ve shared your SmartThings account with will get those notifications. very frustrating. Didn’t even realize that arrow was an option to open. Tap Add (the plus sign), and then tap Member. I added the classic app and logged in with the same Samsung account I used on the android phone. I do see two phones in my account under devices, and I tried using the web UI to name them with different names, but still both phones get notified under one name, so it didn’t work either. Samsung's thinking here is you are like an Android/iOS developer, and are going to make apps for their SmartThings phone app the way you make them for the entire phone. Grab your phone. I set her up with her own account and she’s logged in, but it only shows my info. With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. Published June 2, 2015. To add as “presence” - navigate to MarketPlace. Have a new question about using 2 phones. Any thoughts? Note: The $90 second-gen SmartThings hub is still sold today and costs more than the $70 third-gen SmartThings hub. I’m honestly not very comfortable about that prospect. Tap on “My Account” at the bottom. today, i plugged in my hub, connected devices, downloaded the mobile app onto my phone, invited my wife to share my account. This is important as logging into the same account across multiple devices (specifically iOS) can cause problems with mobile presence. I suspect if you do a search you will find code for it. I want both me and my wife to be able to use the phone and see status and have control over the devices. It’s pretty jarring, especially if the lights started out off. Everyone has always gotten notifications when logged into the app, in my experience. But before I jump in too quickly again, I’ll read some more …, Powered by Discourse, best viewed with JavaScript enabled, How do I add another Android mobile phone (presence). You could give them some access though a guest pannel in ActionTiles limiting what they have contol of/see. Adding 2nd phone to SmartThings hub v2. And I would like to see status about which phone is away/home, etc. Great, the device is created. I would like to add another to my hub and I found this helpful thread but it is a little dated as of Fall '15. The “Manage Users” menu is coming up in the next release. Disclaimer: I am working from memory and am at work so don’t have my wife’s phone in front of me at the moment. Now, open the SmartThings app on your phone. Open SmartThings new app, tap “+” and “Add device” from top-right corner, and select Globe Suite under All brands section. I also can’t get her added to “Family”. i’ll probably have questions soon too if i can’t find them using the search. A second SmartThings app might also need to be downloaded on the smart TV, if it's not pre-installed already. On her phone (and logged in to her account) open the left menu and click the gear at the top. Just started with a smartthings v2 hub. It’s only when my wife left home that I see it’s shown as away. A bit of a workaround, but both apps will be the same in this respect shortly. This worked for me, thanks! Basically just create a second home in Google, and move the duplicate ST routed devices to that location. I downloaded the app on to both of our iphone and logged in (same user). Thank god the community can overcome most of the boneheaded things you do. You jacked up the multiple users functionality? So a couple of questions: Step 4: Add Community Installer to Phone. Select the type of SmartThings hub you have. I’m assuming this is an iOS only feature for some reason? Both phones getting the alerts now…. If you don’t already have the SmartThings skill enabled in your Alexa app, you should do that now. i’m still working through the app and trying different things. Select “Manage Users”. (SmartThings new App can be found in App Store/Play Store if you haven’t installed already or still thinking about moving from classic to new app .) My apologies! Yeah, maybe it did all that on its own I guess. Do I need to create two different accounts? You’ll see the option to invite them via their email address there. I got a second hub, and have an even bigger problem now with the 2nd hub showing up as disconnected whenever my phone arrives at that location. Currently this functionality is broken though. My husband gets the same notifications that I do with the account I created for him way back when. You will need to have your wife login under a different email address after inviting from your account. At least with iOS. What setting am I missing on my phone to get the notifications. Has anyone found a way to prevent the secondary accounts from being able to view data and/or edit anything? Switchbot is another WiFi to IR device, designed to be the hub for their own line of Wi-Fi devices, including a button pusher actuator. The “Manage Users” menu is coming up in the next release. Maybe this “contacts” function I read about might change that, but I don’t have it in my app yet. I had the exact same requirement/problem as wildgoose. Maybe it’s just doing that all transparently so we don’t have to care about it? joined my account from her phone. When adding a new person it sends them an invite and just asks them to make a new account. As far as I can tell everything is syncing nicely. I don’t see “Coming and Going”. I went to the smartthings site and quickly found where it said you couldn’t share an account with a spouse, which quickly drove me to here. The hub communicates with these devices through two special protocols – Zigbee and Z-wave. Isn’t two people with 2 phones the most common usage case? You can also use SMS to notify people you didn’t share your account with. Still couldn’t quite get it to work the way I want. Press the “+” and search for the Thing you want to add. Wondering if anyone has been able to get the new interface modules with a vista panel and smartthings. For some reason my Wife’s phone gets the notifications (her’s is the second phone put on and under her own email address.) For example : I want a notification on my phone when my son arrives home (so I’ve set that up via an app), but he doesn’t need to be notified on his (he should know)! Select Send invitation, and then enter the email used for their Samsung account. I think we’re changing this in the future so that it can be added along with the other devices, but basically mobile presence is tied to a location and not a hub so the setting is in the location settings menu. Of course, we can all help on that journey. It should be reenabled this week. I know I created an account for her when setting things up but then I thought I rolled back to having the both of us logged into my account. Hop on live chat at http://support.smartthings.com or email us if you don’t have 2 or 3 minutes right now. The interface is still young; many of us are feeling the growing pains right now. Confused! Is there a reason why it might have gone missing? Just started with a smartthings v2 hub. Just make sure to name it correctly. After a few hours of playing with the various sensors/apps/configurations/etc I now have quite a list of questions/suggestions. i would think that if both those are present, then both should receive notifications. While the app has now been removed, Samsung hasn't left device owners without an option, as the company's SmartThings app can do many of the same things, including acting as a remote for a TV and a master control point for an entire smart home. That seems strange and how does the second account get access to my account? Tap on “Add User”. Open the left hand menu, click on the dropdown arrow at the top and create a new location. Tap the By brand tab, tap Wi-Fi/Hub, and then tap SmartThings. My Android App still says “Coming Soon” … I note the topic is over 422 days old … so it seems “soon” is relative … !! I downloaded the app on to both of our iphone and logged in (same user). So, either I’m an idiot, or I don’t think multiple accounts really works with the Android app. As @Nashirak said. (1) When is “soon” … a month/year would help narrow things down a bit Thanks. one account, many devices, simple. If you use the same account but different phones like I am doing (I think), everything stays synced up nicely. A prompt may appear saying that a Samsung smart TV has been detected along with an “Add Now” option to connect to the TV. Once SmartThings is installed on both devices, users are treated with a simplistic menu. Tap Menu (the three horizontal lines), and then tap the Location drop-down menu to find the location you would like the member to join. So, I’m not able to use any of those features anymore. I’ll check my wife’s phone tonight if I remember. Tyler … thanks. This feature was enabled for most of those 422 days, but as of last week was temporarily disabled as we work out a back end issue. To do so, open Home and Family, click the gear at the top then add a person. I look forward to the fix. Tap Add (the plus sign), and then tap Device. The Samsung SmartThings hub is still the best at ... as with the second ... scenes, automations, and more. Just curious, why might you want your wife to have a different account? Looks like you got it taken care of but I believe this is a known issue. Create The Alexa Routine. I can trigger the relay from the app but cant get the programming correctly to arm the system. To link your phone, open the Settings app on your computer and click or tap Phone. Click that, set your IDE login type and sign in with either your SmartThings or Samsung account (The same account you used in Step 1.1) Second, in the SmartThings (Samsung Connect) mobile app: Open the SmartThings (Samsung Connect) app; Select the Devices tab; Select Add device; Select Switch/dimmer; Select the Add button on the ecobee; Log in with your ecobee credentials; Select the ecobee device you have Why they think this is anyone's guess, as is why they think the SmartThings app is going to take off as an "app store". Additionally, is there at least a way to prevent them from being able to receive any push notifications or would it go to all phones logged into the ST app? Adding Things to your smartphone starts in the SmartThings app dashboard. It only shoes my phone. Hey I so do apologize not realizing I was addressing you as buddy and dude! To start, open up the SmartThings app on your phone and tap on the menu button in the top-right corner of the screen. Further, when I left for work this morning, the phone status still shows home. The first Thing I installed (after the Hub) was the SmartPower Outlet. Sorry to hijack the thread… I just did this, and now the entire “Home & Family” item has gone missing from both of our dashboards. That’s correct - when you invite someone in-app it emails them and prompts them to create a unique account. I’ve successfully invited my wife’s email and account to mine, and installed the app on her phone. On October 5, 2020 Samsung removed the Smart View app that allowed users to turn their smartphones into remotes for Samsung TVs. First, Enable SmartThings Skill. That’s all you need to do here. What if I already created an account for the user not seeing any of these before? Has there been any progress since then? On my wife’s phone, if I sign in as her own account, I can’t connect it to my hub. I had to set mine up to SMS to my google voice number. I now have an iPhone that I want to also use to control the hub. If you don’t want them to access the app at all and just want presence, you could get them the physical presence sensors that go on a key ring. I see it now. it has integrations with SmartThings, IFTTT, Alexa, and Google Home and allows control down to the individual button level, so you can do quite a bit with it. Yeah you can create multiple “hubless” locations. This is kind of counter intuitive. Samsung SmartThings has been the leading product in the smart hub space pretty much since the day it was released, but one small problem has … Tap inside the box where it … It is supposed to come back soon. This is a great platform; I am anxious to see it all grown up! Has the “broken issue” been fixed? Powered by Discourse, best viewed with JavaScript enabled. From the list of categories that you can choose from, select the one that corresponds to the device you’re adding. What I do need to do to have both phones show up independently in the device list, and the status reflect each accordingly? With the exception of Solution Module SmartApps, SmartApps do not have any user interface, except for the preferences page that allows the user to configure the SmartApp (more on this in a bit). But that just makes ST look for the SmartSense Presence device, I don’t see an option for adding her phone, any ideas? Thank you for your patience as we’ve worked through how account sharing works in the new SmartThings experience. Here’s how to give family members access to SmartThings. I want to add my wife so her presence (smartphone) is noticed when she comes home. I managed to get it to reappear by going in and deleting one of the phones as a thing, then re-adding it. Next, tap Invite. The issue you will have is everyone gets notifications. I’ll post this in a separate thread. Having posted my comment I’ve subsequently worked my way systematically through the various topics and realise this is a re-occurrence of a previous issue brought about by a recent software upgrade. The presence sensor is used by 6 different SmartApps. For example, add a SmartThings Multipurpose Sensor to your entryway door and you can you can create a routine that turns on a few lights when you open the door in the evening. My phone is in ST just fine, but for the life of me I can’t figure out how to add her phone as well. (2) When you share a profile, is there any way of filtering the notifications? I had a dumb question related to the presence sensor on separate phones. Very sorry for the trouble! Any suggestion on what I might be able to do to get it back? Hi, I don’t have "Allow Google Assistant to access all devices, Scenes and Routines.” toggle available in the SmartThings app. Having purchased my ST starter pack today I jumped in feet first, and got to this thread via a Google search. Integrating Caséta Wireless with SmartThings allows you to automate your lights and shades alongside additional smart devices like sensors, locks, cameras, and more. How to Add Devices to the Hub To begin adding Z-Wave or Zigbee-based devices to your Wink Hub, tap on “Add a Product”. 2. I can get the interface to connect and I can see the zones open and closed on the smartthings app but I cannot get the panel to program the relays correctly. Click SmartApps > click the + sign to add a smartapp and then scroll to the bottom. I have a SmartThings hub v2 that I originally setup with my android phone using the classic app. Why can’t they make it work like the apple account? Samsung’s SmartThings is a home automation platform that aims to bring all of your smart gadgets together. Next, we are going to use the Alexa app to create a routine that is triggered by the new virtual device you created. Is that the simplest way to do this? I wonder if you could just go add a new phone presence from your wife’s phone while logged in as your username: I did that for my wife’s and daughter’s phone. A bit of a workaround, but both apps will be the same in this respect shortly. Build a smart home to support all your big moments. I want both me and my wife to be able to use the phone and see status and have control over the devices. The ST-Community Installer should now be visible. Edit: for presence i second the life360. Scroll down below the map and you’ll see the option to enable mobile presence on her phone. In my case, I’m adding an open/close sensor, so I’ll scroll down and tap on “Sensors”. To invite a member, navigate to and open the SmartThings app. If I invite my roommates under my ST account, I understand they would then have full access to everything within the app (which means they can view data and change settings). Possibly also with tasker but not familliar with it. some weirdness then happened with one of the two phones getting stuck thinking it was present, but some amount of deleting and re-adding things eventually seemed to have cleared it up. The Google Integration just has been updated recently. It just comes back and tells me the first unit is successfully connected to location 'First Floor'. We have a fix queued up that should be out shortly. NO ISSUES. Woke up this morning, triggered some door sensors and everything works… The system must have had to sleep on it. The second-gen model we used has a … Second, you’ll configure Tasmota on the devices, connecting them to your local network and showing Tasmota how to control each individual device. I’d like to set up a CoRE piston to auto set the alarm to away when everyone leaves (or disarm when one of us arrives), however, I don’t want them being able to do anything under the hood. From spouse phone, create an account using the email - login. Smartthings tards’…are y’all freakin kidding? Nexus 6P Android N. can you verify that both phones are under the family tab? The closest I can find is in Home & Family, I can click on her name, Edit Name and Device, and then I have the option of changing the Presence Sensor, and then clicking “Connect New…”. At its heart is the SmartThings Hub, a bridge that facilitates communication between your phone and the smart devices present in your home. … And I would like to see status about which phone is away/home, etc. Another way to just give them presence is to use Life360. it’s essentially mimics your existing remote, but allows to you to get to it wirelessly. I can’t seem to find any way to “invite” users and the following post, while old, indicates this as well: http://blog.smartthings.com/how-to/adding-a-user-to-your-account/. Have a new question about using 2 phones. Just realized you are a lady worthy of all the respects. It says go to “Marketplace”, then “Things”. Here’s where it gets a little tricky. From your phone, under Account send email to spouse. I would understand children if you wanted limited access but surely you give your wife the ability to see everything you see? To use the phones I believe they will have to have the full app. i downloaded the app on my wife’s phone. Use case being, notifying when I’m at home, work, the store, or anywhere I set up? yes, this functionality works. I know IFTTT can do something like this based on GPS but settings/options are limited as far as time frames on when to send notifications and the like. I've successfully added one unit to my SmartThings app and have made it's location 'First Floor'. The code that defines a SmartApp does not run on the user’s mobile phone. Not trying to hijack the thread, but is there any way to track multiple locations with 1 Android app presence? The SmartThings app is designed to let you view and configure your added devices at a glance. Screenshot by Matt Elliott/CNET 2. I'm now trying to add the second unit to a location 'Second Floor' but ST does not let me select a device. You’ll see the option to invite them via their email address there. Skip the prompt to add a hub then you can configure the notifications as you’d like. That’s pretty darn important. But I only see one phone listed in the devices list (my phone, the one I registered first). You can invite users on Android from Home and Family. Im having problems with this app/ST. If I sign up using my account, I see the hub, and we both get notifications, but both phones are listed with the same name, and phone leaving/arriving doesn’t fully work independently. This is exactly what I was looking for. Third, you’ll use SmartThings IDE to install the smart app Tasmota (Connect) as well as Tasmota device type handlers for switches and outlets for SmartThings. It appears I have to add the new phone as a presence sensor, then update all SmartApps the old phone presence sensor reported it was used by, by removing the old phone and adding the new one, then finally remove the old phone as a presence sensor. SmartApps may execute in the SmartThings cloud, or on the Hub. To do so, open Home and Family, click the gear at the top then add a person. I am new, but trying to get a working knowledge that will enable me to add to it, as well. created an account for her using her email. After a bit of maintenance, we’re happy to report that we’ve just re-enabled the ability for customers to share their SmartThings account.