Filter review. Welcome back to the JPay blog! money account service customer service customer phone tablet stamps email son. Show reviews that mention. For our first post in 2020, we wanted to address some common questions we receive. 3,222 complaints closed in last 3 years. All … MAIN SUPPORT LINE. We hope the below helps clarify any confusion, and of course, feel free to email our Customer Service team at Support@JPay.com.. 1. JPay is a private company the Department of Corrections (DOC) contracts with to provide money transfer and electronic media services for inmates and family and friends of inmates. JPay Services. Electronic messages may not jeopardize the public or the safety, security, or orderly operation of the correctional facility. Advertisements. Q&A . Contacts & Company Info . Help with my JPay issue. We hope the below helps clarify any confusion, and of course, feel free to email our Customer Service team at Support@JPay.com. Send Money; Send Email; Buy Music & Media; Video Visitation; JPay Help; Send Money. GetHuman-jknuteso's customer service issue with JPay from April 2020. All electronic messages are subject to monitoring. Internet trouble, contact JPay’s customer support at 800-574-5729. 2. All prisons facilitate the use of JPay services.. Welcome back to the JPay blog! eMessaging allows family and friends to communicate with an incarcerated loved one using email like messaging. This phone number is JPay's Best Phone Number because 6,624 customers like you used this contact information over the last 18 months and gave us feedback. Contact Jpay Customer Service . 1. However, if you are sending emails to other incarcerated individuals that have not yet been moved over to Securus eMessaging, you will continue to send emails and buy stamps for those individuals through JPay. Please contact our Customer Service department using the "Email Us" form found here for more information. First: share to improve GetHuman-jknuteso's odds. We hope the below helps clarify any confusion, and of course, feel free to email our Customer Service team at Support@JPay.com. ... items GetHuman-jknuteso may need: Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account. Is electronic messaging monitored? 24×7 365 days a year Calling from mobile device 972-734-1111 1,235 complaints closed in last 12 months They charge $4.95 for placing $20.00 on an inmates account and that fee goes up to $6.95 for merely sending $25.00. The Email service will no longer be available for these individuals through JPay. Welcome back to the JPay blog! 129 reviews . For our first post in 2020, we wanted to address some common questions we receive. 1. JPAY.COM I think JPay charges exorbitant fees and is adverse for low income citizens. Reviews 0 . For our first post in 2020, we wanted to address some common questions we receive. With eMessaging you can Send a text based message Attach up to 5 photos Share up to 5 eCards Send just a photo with our Snap n’ Send®, (App only) Send a … Yes. 1.